Clover experienced a notice incident on March 14, 2025 affecting Call Centers, lasting 2h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Call Centers
Update timeline
- investigating Mar 14, 2025, 01:39 AM UTC
Clover merchants, we are experiencing a service disruption with our phone systems, which will cause delays when contacting Clover Support. Our engineering teams are actively working to resolve the issue as quickly as possible. We appreciate your understanding and patience during this time. Further updates will be provided as soon as they are available. Thank you for your continued support.
- resolved Mar 14, 2025, 03:46 AM UTC
We've resolved the issue, and Clover support calls are going through as expected. Please contact Clover support at 1-877-273-8191 (US) if you need any further help.