Cloudinary experienced a major incident on July 3, 2025 affecting Digital Asset Management (DAM) and Media Library Widget, lasting 4h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Digital Asset Management (DAM)Media Library Widget
Update timeline
- investigating Jul 03, 2025, 03:27 PM UTC
We have received reports of an issue that is currently preventing some user accounts from overwriting assets. Our team is actively investigating the issue to identify the root cause and implement a resolution.
- monitoring Jul 03, 2025, 04:47 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 03, 2025, 07:51 PM UTC
This incident has been resolved.