Cloudinary incident

Degraded Performance for our Media Delivery Service

Minor Resolved View vendor source →

Cloudinary experienced a minor incident on July 7, 2025 affecting Media Delivery, lasting 12h 39m. The incident has been resolved; the full update timeline is below.

Started
Jul 07, 2025, 05:49 AM UTC
Resolved
Jul 07, 2025, 06:28 PM UTC
Duration
12h 39m
Detected by Pingoru
Jul 07, 2025, 05:49 AM UTC

Affected components

Media Delivery

Update timeline

  1. investigating Jul 07, 2025, 05:49 AM UTC

    For 5 minutes, between 04:46 and 04:51 UTC, customers have experienced increased latencies and error rates when delivering new images, including API calls. Our team is actively investigating the issue to identify and address the root cause.

  2. resolved Jul 07, 2025, 06:28 PM UTC

    This incident has been resolved.