Cloudinary incident

Modules in Video App and the developer dashboard are not loading

Minor Resolved View vendor source →

Cloudinary experienced a minor incident on July 13, 2025 affecting Digital Asset Management (DAM), lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Jul 13, 2025, 06:29 PM UTC
Resolved
Jul 13, 2025, 07:00 PM UTC
Duration
31m
Detected by Pingoru
Jul 13, 2025, 06:29 PM UTC

Affected components

Digital Asset Management (DAM)

Update timeline

  1. identified Jul 13, 2025, 06:29 PM UTC

    An issue has been identified in the Video App and Developer Dashboard resulting in modules not loading that began at 9 UTC. A Fix is being actively worked on and will be deployed within the hour.

  2. monitoring Jul 13, 2025, 06:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 13, 2025, 07:00 PM UTC

    This incident has been resolved.