Cloudinary experienced a minor incident on August 13, 2025 affecting Digital Asset Management (DAM), lasting 47m. The incident has been resolved; the full update timeline is below.
Affected components
Digital Asset Management (DAM)
Update timeline
- investigating Aug 13, 2025, 07:33 PM UTC
We are currently investigating a small subset of collections that are made public are not being detected.
- monitoring Aug 13, 2025, 07:52 PM UTC
On Wednesday, August 13, 2025, at 19:48:15 UTC, our team identified the cause of the issue with the collections and reverted to a known working version. We expect the Collection's functionality to be fully restored, and we are continually monitoring the status.
- resolved Aug 13, 2025, 08:21 PM UTC
This incident has been resolved.