Cloudflare incident

Cloudflare One client connectivity issues while using the MASQUE protocol

Minor Resolved View vendor source →

Cloudflare experienced a minor incident on May 1, 2026 affecting Zero Trust, lasting 4h 44m. The incident has been resolved; the full update timeline is below.

Started
May 01, 2026, 10:06 PM UTC
Resolved
May 02, 2026, 02:50 AM UTC
Duration
4h 44m
Detected by Pingoru
May 01, 2026, 10:06 PM UTC

Affected components

Zero Trust

Update timeline

  1. investigating May 01, 2026, 10:06 PM UTC

    Clouldflare is currently investigating connectivity issues affecting Cloudflare One users in the Turkey (IST) region specifically when utilizing the MASQUE protocol. While this may result in intermittent connectivity or a degraded experience, users can restore stable service by temporarily switching their client profile settings to the Wireguard protocol as a workaround while our team works toward a full resolution.

  2. identified May 02, 2026, 01:54 AM UTC

    The issue has been identified and a fix is being implemented

  3. monitoring May 02, 2026, 02:38 AM UTC

    A fix has been implemented and we are monitoring the result.

  4. resolved May 02, 2026, 02:50 AM UTC

    This incident has been resolved.