Cloudflare incident

Network hardware failure in Hong Kong

Minor Resolved View vendor source →

Cloudflare experienced a minor incident on May 4, 2026 affecting Hong Kong - (HKG) and Cloud Network Interconnect (CNI), lasting 4h 58m. The incident has been resolved; the full update timeline is below.

Started
May 04, 2026, 10:00 PM UTC
Resolved
May 05, 2026, 02:59 AM UTC
Duration
4h 58m
Detected by Pingoru
May 04, 2026, 10:00 PM UTC

Affected components

Hong Kong - (HKG)Cloud Network Interconnect (CNI)

Update timeline

  1. investigating May 04, 2026, 10:00 PM UTC

    Reduced redundancy due to network hardware failure in Hong Kong

  2. identified May 05, 2026, 12:44 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 05, 2026, 12:57 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 05, 2026, 02:59 AM UTC

    This incident has been resolved.