CloudFactory incident

Storing bij SumUp: Delay in Payout of funds in Brazil

Minor Resolved View vendor source →

CloudFactory experienced a minor incident on February 15, 2024 affecting (3rd party) SumUp, lasting 6h 44m. The incident has been resolved; the full update timeline is below.

Started
Feb 15, 2024, 08:26 PM UTC
Resolved
Feb 16, 2024, 03:10 AM UTC
Duration
6h 44m
Detected by Pingoru
Feb 15, 2024, 08:26 PM UTC

Affected components

(3rd party) SumUp

Update timeline

  1. investigating Feb 15, 2024, 08:26 PM UTC

    Er is momenteel een storing bij SumUp. Hierdoor is het momenteel niet mogelijk betalingen uit te voeren met SumUp. Wij wachten samen met u op een oplossing vanuit SumUp. U kan de status van SumUp live volgen op https://status.sumup.com

  2. resolved Feb 16, 2024, 03:10 AM UTC

    This incident has been resolved.