CloudFactory incident

API server offline

Critical Resolved View vendor source →

CloudFactory experienced a critical incident on April 7, 2024 affecting API, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Apr 07, 2024, 10:53 AM UTC
Resolved
Apr 07, 2024, 11:35 AM UTC
Duration
42m
Detected by Pingoru
Apr 07, 2024, 10:53 AM UTC

Affected components

API

Update timeline

  1. investigating Apr 07, 2024, 10:53 AM UTC

    We are currently investigating this issue.

  2. investigating Apr 07, 2024, 11:18 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 07, 2024, 11:18 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 07, 2024, 11:35 AM UTC

    This incident has been resolved.