CloudFactory incident

Slow response

Notice Resolved View vendor source →

CloudFactory experienced a notice incident on July 25, 2025 affecting API, lasting 1h 45m. The incident has been resolved; the full update timeline is below.

Started
Jul 25, 2025, 07:52 AM UTC
Resolved
Jul 25, 2025, 09:37 AM UTC
Duration
1h 45m
Detected by Pingoru
Jul 25, 2025, 07:52 AM UTC

Affected components

API

Update timeline

  1. investigating Jul 25, 2025, 07:52 AM UTC

    We are currently investigating this issue.

  2. investigating Jul 25, 2025, 09:29 AM UTC

    We implemented new logging to find out where the “traffic jam” is coming from

  3. resolved Jul 25, 2025, 09:37 AM UTC

    This incident has been resolved.