CloudFactory incident

icecorp api down

Major Resolved View vendor source →

CloudFactory experienced a major incident on April 4, 2026 affecting API, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
Apr 04, 2026, 11:10 AM UTC
Resolved
Apr 04, 2026, 12:10 PM UTC
Duration
1h
Detected by Pingoru
Apr 04, 2026, 11:10 AM UTC

Affected components

API

Update timeline

  1. investigating Apr 04, 2026, 11:10 AM UTC

    We are currently investigating this issue.

  2. monitoring Apr 04, 2026, 11:24 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Apr 04, 2026, 11:45 AM UTC

    Alles draait terug maar te graag. We werken aan een fix.

  4. resolved Apr 04, 2026, 12:10 PM UTC

    This incident has been resolved. We experienced a massive database load (x1000 normal load) and will be monitoring the servers further.