CloudCannon experienced a major incident on February 20, 2024 affecting App (app.cloudcannon.com), lasting 1h 56m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 20, 2024, 08:16 AM UTC
Due to increased load, the app is returning a number of 503 errors. We are investigating the issues.
- investigating Feb 20, 2024, 08:16 AM UTC
We are continuing to investigate this issue.
- identified Feb 20, 2024, 08:41 AM UTC
app.cloudcannon.com is down due to a DDOS on the servers, we are working to mitigate the attack.
- monitoring Feb 20, 2024, 09:41 AM UTC
A fix has been implemented and we are monitoring the performance. Thank you for your patience.
- resolved Feb 20, 2024, 10:12 AM UTC
Our application is now protected from DDOS attacks using Cloudflare. The attack is still underway but it is no longer impacting regular usage. We will continue to monitor how this infrastructure change affects our application over the next few days.