CloudCannon incident

Elevated response timeout on hosted sites

Minor Resolved View vendor source →

CloudCannon experienced a minor incident on August 5, 2024 affecting Direct IP 1 and Direct IP 2, lasting 1h 37m. The incident has been resolved; the full update timeline is below.

Started
Aug 05, 2024, 07:01 PM UTC
Resolved
Aug 05, 2024, 08:38 PM UTC
Duration
1h 37m
Detected by Pingoru
Aug 05, 2024, 07:01 PM UTC

Affected components

Direct IP 1Direct IP 2

Update timeline

  1. investigating Aug 05, 2024, 08:36 PM UTC

    We are currently investigating sites being down through our direct IP addresses.

  2. monitoring Aug 05, 2024, 08:36 PM UTC

    The servers have become stable, we are monitoring the remaining pending updates for issues.

  3. resolved Aug 05, 2024, 08:38 PM UTC

    This incident has been resolved, thank you for your patience.