CloudCannon experienced a minor incident on January 30, 2025 affecting App (app.cloudcannon.com), lasting 2h 36m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jan 30, 2025, 06:24 PM UTC
We are working on fixing an issue that is causing syncs to fail due to low disk space.
- monitoring Jan 30, 2025, 06:47 PM UTC
A fix has been implemented and syncs are now running again. We are reviewing sites that were impacted by the downtime and working through the backlog of syncs.
- monitoring Jan 30, 2025, 07:31 PM UTC
We have resolved the issues and syncing has returned to normal. There are a handful of sites that have become stuck due to this downtime, we are continuing to work on fixing these sites.
- resolved Jan 30, 2025, 09:00 PM UTC
We have resolved all pending issues on the sites impacted. Thank you for your patience. Contact support if you have any questions or concerns.