CloudCannon experienced a minor incident on February 11, 2025 affecting App (app.cloudcannon.com), lasting 37m. The incident has been resolved; the full update timeline is below.
Affected components
App (app.cloudcannon.com)
Update timeline
- investigating Feb 11, 2025, 07:53 PM UTC
We are currently investigating an issue where saves and Git syncs are not working.
- investigating Feb 11, 2025, 07:53 PM UTC
We are continuing to investigate this issue.
- identified Feb 11, 2025, 07:59 PM UTC
We have discovered the issue and a fix is being implemented.
- monitoring Feb 11, 2025, 08:04 PM UTC
A fix has been implemented and we are continuing to monitor the results. We are working through impacted sites to ensure they are all recovered correctly.
- monitoring Feb 11, 2025, 08:18 PM UTC
The sync queue is at 60 sites and going down. Thank you for your patience.
- resolved Feb 11, 2025, 08:30 PM UTC
The queue is cleared and operations are back to normal. We are investigating additional alarms and infrastructure changes to prevent the issue in the future.