Close experienced a notice incident on November 5, 2025, lasting 1h 13m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Nov 05, 2025, 06:42 PM UTC
We are receiving an increased number of reports that users are unable to use calling when using the Desktop Application. Calling within the browser works fine. We're investigating.
- identified Nov 05, 2025, 07:21 PM UTC
We have identified the issue and are actively working on a fix.
- resolved Nov 05, 2025, 07:56 PM UTC
The issue has been resolved. Please reach out to [email protected] if you continue to have calling issues after refreshing.