CleverTap incident

Data Ingestion for some customers might be affected (delayed).

Notice Resolved View vendor source →

CleverTap experienced a notice incident on April 9, 2021 affecting SDK Ingestion, lasting 55m. The incident has been resolved; the full update timeline is below.

Started
Apr 09, 2021, 02:27 AM UTC
Resolved
Apr 09, 2021, 03:23 AM UTC
Duration
55m
Detected by Pingoru
Apr 09, 2021, 02:27 AM UTC

Affected components

SDK Ingestion

Update timeline

  1. investigating Apr 09, 2021, 02:27 AM UTC

    Some customers might be experiencing a delay in the ingestion of data. We are working on it. It should be fixed in a couple of hours.

  2. investigating Apr 09, 2021, 03:21 AM UTC

    We are continuing to investigate this issue.

  3. resolved Apr 09, 2021, 03:23 AM UTC

    Systems are back online in full capacity