CleverTap incident

We experienced a temporary glitch on one of our EU1 cluster. Some users on that cluster could not login for 20 minutes.

Notice Resolved View vendor source →

CleverTap experienced a notice incident on June 26, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 26, 2024, 05:30 AM UTC
Resolved
Jun 26, 2024, 05:00 AM UTC
Duration
—
Detected by Pingoru
Jun 26, 2024, 05:30 AM UTC

Update timeline

  1. resolved Jun 26, 2024, 05:30 AM UTC

    One of our clusters in EU1 was unresponsive for 20 minutes. Users on that cluster could not login to the platform for 20 minutes between IST 10:30 AM to 10.50 AM (GMT 5:00 AM to GMT 5:20 AM)