CleverTap incident

Journey Segment Module Outage

Major Resolved View vendor source →

CleverTap experienced a major incident on October 30, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 30, 2025, 06:30 PM UTC
Resolved
Oct 30, 2025, 06:30 PM UTC
Duration
—
Detected by Pingoru
Oct 30, 2025, 06:30 PM UTC

Update timeline

  1. resolved Oct 30, 2025, 06:30 PM UTC

    Oct 30, 11:30 PDT Resolved - There was an outage of the segment refresh module in the context of journeys impacting journey movement across segments for a day. It was fixed within a few hours, resuming from the following day.