cleverbridge incident

Downtime issues with main data center

Notice Resolved View vendor source →

cleverbridge experienced a notice incident on May 14, 2019, lasting 1h 29m. The incident has been resolved; the full update timeline is below.

Started
May 14, 2019, 08:02 PM UTC
Resolved
May 14, 2019, 09:31 PM UTC
Duration
1h 29m
Detected by Pingoru
May 14, 2019, 08:02 PM UTC

Update timeline

  1. investigating May 14, 2019, 08:02 PM UTC

    We're investigating downtime issues with our main data center. We're doing everything possible to identify and resolve this issue. We apologize for any inconvenience.

  2. identified May 14, 2019, 08:17 PM UTC

    We have identified the issue within our main firewall cluster. Engineers are actively working on a resolution of the problem.

  3. monitoring May 14, 2019, 08:47 PM UTC

    Network issue has been resolved. We are still closely monitoring.

  4. resolved May 14, 2019, 09:31 PM UTC

    Team is right now finalizing root cause analysis and incident debrief.