cleverbridge incident

Delayed Payment Processing

Notice Resolved View vendor source →

cleverbridge experienced a notice incident on June 23, 2020, lasting 52m. The incident has been resolved; the full update timeline is below.

Started
Jun 23, 2020, 09:23 AM UTC
Resolved
Jun 23, 2020, 10:15 AM UTC
Duration
52m
Detected by Pingoru
Jun 23, 2020, 09:23 AM UTC

Update timeline

  1. identified Jun 23, 2020, 09:23 AM UTC

    We have identified a delay in order processing. The issue has been identified and we are working on the solution. Please note that only a small percentage of our orders are affected due to one of our payment providers. We have switched to our backup providers until the issue is resolved.

  2. resolved Jun 23, 2020, 10:15 AM UTC

    This incident has been resolved. All captured orders will be processed automatically.