cleverbridge experienced a major incident on September 12, 2023, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Sep 12, 2023, 04:28 PM UTC
For a period of 5 minutes between 02.17.33 PM UTC and 02.22.38 PM UTC, our order process was unavailable to customers. The customers were asked to try again later, and the pages were available again shortly after. The root cause of the problem has been identified and measures have been put into place to prevent it from happening again. We apologize for any inconvenience caused.