cleverbridge incident

Platform network issue

Major Resolved View vendor source →

cleverbridge experienced a major incident on June 3, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2025, 08:06 AM UTC
Resolved
Jun 03, 2025, 04:04 AM UTC
Duration
Detected by Pingoru
Jun 03, 2025, 08:06 AM UTC

Update timeline

  1. resolved Jun 03, 2025, 08:06 AM UTC

    Between 06:04 and 06:29 AM CEST this morning, we experienced a network issue that affected platform availability. During this time, clients and customers worldwide may have encountered slow loading times or timeouts when accessing carts or APIs. Order processing was also impacted. The issue was resolved by 06:29 AM CEST, and we are continuing to investigate the root cause to prevent it from recurring.