Clever experienced a minor incident on August 19, 2025 affecting District Administration Dashboard, lasting 6d 19h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 19, 2025, 01:17 AM UTC
Clever is experiencing an issue with Edtech Analytics displaying incorrect data since August 14th. We are investigating the issue and will provide regular status updates.
- identified Aug 20, 2025, 07:55 PM UTC
We have identified the error causing Edtech Analytics displaying incorrect data and are currently working to resolve this issue. We are sorry for the issue and will provide an update when Edtech Analytics is operating as normal. Thank you for your patience.
- identified Aug 22, 2025, 06:42 PM UTC
We are still working on addressing the issue at this time and will provide an update once Edtech Analytics is operating as normal in displaying correct data.
- resolved Aug 25, 2025, 08:51 PM UTC
We have resolved this issue, and everything is back to normal. If you see any additional issues, please contact Clever Support through our Help Center: support.clever.com.