Clever incident

Users on Google ChromeOS 139 unable to login to Clever

Major Resolved View vendor source →

Clever experienced a major incident on August 26, 2025 affecting Single Sign-On & Portal, lasting 2d 1h. The incident has been resolved; the full update timeline is below.

Started
Aug 26, 2025, 09:22 PM UTC
Resolved
Aug 28, 2025, 11:17 PM UTC
Duration
2d 1h
Detected by Pingoru
Aug 26, 2025, 09:22 PM UTC

Affected components

Single Sign-On & Portal

Update timeline

  1. investigating Aug 26, 2025, 09:22 PM UTC

    Google, a service that works with Clever, is experiencing issues with users being unable to login using their Google credentials for those who updated to ChromeOS 139. This is preventing users from being able to login to their Clever account. We are monitoring the issue and will provide status updates as they become available.

  2. identified Aug 26, 2025, 09:28 PM UTC

    Google, a service that works with Clever, is experiencing issues with users being unable to login using their Google credentials for those who updated to ChromeOS 139. This is preventing users from being able to login to their Clever account. We are monitoring the issue and will provide status updates as they become available. In the meantime, we advise rolling back to either ChromeOS 138 or earlier until this issue is resolved.

  3. resolved Aug 28, 2025, 11:17 PM UTC

    Google has resolved this issue, and everything is back to normal. Please update to the ChromeOS 139 version.