ClearlyIP incident

Intermittent calling issues on Clearly Cloud US

Major Resolved View vendor source →

ClearlyIP experienced a major incident on June 5, 2024 affecting Clearly Cloud USA - w, lasting 1d 23h. The incident has been resolved; the full update timeline is below.

Started
Jun 05, 2024, 07:10 PM UTC
Resolved
Jun 07, 2024, 06:35 PM UTC
Duration
1d 23h
Detected by Pingoru
Jun 05, 2024, 07:10 PM UTC

Affected components

Clearly Cloud USA - w

Update timeline

  1. investigating Jun 05, 2024, 07:10 PM UTC

    We are currently investigating this issue.

  2. identified Jun 05, 2024, 07:21 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 05, 2024, 07:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. identified Jun 05, 2024, 07:44 PM UTC

    The issue has been identified and a fix is being implemented.

  5. identified Jun 05, 2024, 08:54 PM UTC

    We are still investigating, however most calls are working. There may be potential for more call issues, so we are leaving the status as identified.

  6. monitoring Jun 05, 2024, 09:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  7. resolved Jun 07, 2024, 06:35 PM UTC

    This incident has been resolved.