ClearlyIP experienced a minor incident on August 12, 2024 affecting Hosted PBX and Clearly Cloud Canada and 1 more component, lasting 1h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Hosted PBXClearly Cloud CanadaCA East
Update timeline
- investigating Aug 12, 2024, 01:58 PM UTC
We are currently investigating an outage in our Montreal datacenter that is affecting multiple systems.
- identified Aug 12, 2024, 02:03 PM UTC
A fix has been implemented and system integrity checks are proceeding.
- monitoring Aug 12, 2024, 03:18 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 12, 2024, 03:38 PM UTC
A fix has been implemented and we are monitoring the results.