ClearlyIP incident

SMS/Chat Issues on Clearly Cloud Canada

Minor Resolved View vendor source →

ClearlyIP experienced a minor incident on August 23, 2024 affecting Clearly Cloud Canada, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Aug 23, 2024, 08:12 PM UTC
Resolved
Aug 23, 2024, 08:52 PM UTC
Duration
39m
Detected by Pingoru
Aug 23, 2024, 08:12 PM UTC

Affected components

Clearly Cloud Canada

Update timeline

  1. investigating Aug 23, 2024, 08:12 PM UTC

    We are aware of issues with SMS and chat messages on Clearly Cloud Canada. The team is actively investigating the issue and will update when we have more information to share.

  2. identified Aug 23, 2024, 08:19 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 23, 2024, 08:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 23, 2024, 08:52 PM UTC

    This incident has been resolved.