ClearlyIP incident

Some users may not be able to dial out.

Minor Resolved View vendor source →

ClearlyIP experienced a minor incident on November 25, 2024 affecting Clearly Cloud USA - w, lasting 1h 36m. The incident has been resolved; the full update timeline is below.

Started
Nov 25, 2024, 06:01 PM UTC
Resolved
Nov 25, 2024, 07:37 PM UTC
Duration
1h 36m
Detected by Pingoru
Nov 25, 2024, 06:01 PM UTC

Affected components

Clearly Cloud USA - w

Update timeline

  1. investigating Nov 25, 2024, 06:01 PM UTC

    We are currently investigating an issue where some user or entire realms are not able to dial out. Inbound does not appear to be affected.

  2. identified Nov 25, 2024, 06:14 PM UTC

    The problem has been found and a fix is being implemented shortly.

  3. monitoring Nov 25, 2024, 06:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 25, 2024, 07:37 PM UTC

    This incident has been resolved.