ClearlyIP incident

Issues with SIP Service utilizing our CA-East Region

Minor Resolved View vendor source →

ClearlyIP experienced a minor incident on May 2, 2025 affecting Clearly Cloud Canada and CA East, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
May 02, 2025, 07:28 PM UTC
Resolved
May 02, 2025, 08:14 PM UTC
Duration
45m
Detected by Pingoru
May 02, 2025, 07:28 PM UTC

Affected components

Clearly Cloud CanadaCA East

Update timeline

  1. investigating May 02, 2025, 08:01 PM UTC

    We are currently investigating this issue with calling with our CA-East region.

  2. identified May 02, 2025, 08:02 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 02, 2025, 08:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 02, 2025, 08:14 PM UTC

    This incident has been resolved.