ClearlyIP incident

Intermittent audio issues with Clearly Cloud USA

Minor Resolved View vendor source →

ClearlyIP experienced a minor incident on June 27, 2025 affecting Clearly Cloud USA - w, lasting 2h 51m. The incident has been resolved; the full update timeline is below.

Started
Jun 27, 2025, 04:04 PM UTC
Resolved
Jun 27, 2025, 06:55 PM UTC
Duration
2h 51m
Detected by Pingoru
Jun 27, 2025, 04:04 PM UTC

Affected components

Clearly Cloud USA - w

Update timeline

  1. investigating Jun 27, 2025, 04:04 PM UTC

    We are currently investigating reports of intermittent audio issues, choppy or pixilated audio, on our Clearly Cloud USA infrastructure.

  2. monitoring Jun 27, 2025, 04:35 PM UTC

    We are no longer seeing issues with call quality, however the team is continuing to monitor.

  3. resolved Jun 27, 2025, 06:55 PM UTC

    This incident has been resolved.