Clearhaus experienced a notice incident on December 9, 2015, lasting 7d 20h. The incident has been resolved; the full update timeline is below.
Update timeline
- scheduled Dec 09, 2015, 09:51 AM UTC
Due to a database upgrade, gateway.clearhaus.com will be unavailable for 10-15 minutes. Shortly before the database upgrade, database network maintenance will also yield gateway.clearhaus.com unavailable; this is estimated to last for 2-5 minutes. When the changes have been done, or if we experience problems, this issue will be updated. The changes have been tested successfully on gateway.test.clearhaus.com.
- scheduled Dec 17, 2015, 03:59 AM UTC
Maintenance will begin as scheduled in 60 minutes.
- in progress Dec 17, 2015, 05:00 AM UTC
Scheduled maintenance is currently in progress. We will provide updates as necessary.
- in progress Dec 17, 2015, 05:31 AM UTC
The first part of the deployment was going good except that the downtime was longer than the anticipated 2-5 minutes. The size of the database did have a larger impact on time than expected.
- in progress Dec 17, 2015, 05:45 AM UTC
The second part of the deployment is now running.
- monitoring Dec 17, 2015, 05:58 AM UTC
The second part of the deployment is now complete and we should be running fine.
- completed Dec 17, 2015, 06:01 AM UTC
We have completed our checks and are operating normally.