Clearhaus incident

Settlements unavailable in Merchant API

Notice Resolved View vendor source →

Clearhaus experienced a notice incident on October 13, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 13, 2026, 06:00 PM UTC
Resolved
Oct 13, 2026, 06:00 PM UTC
Duration
—
Detected by Pingoru
Oct 13, 2026, 06:00 PM UTC

Update timeline

  1. resolved Oct 13, 2026, 07:15 PM UTC

    Between 18:18 and 18:53 UTC, settlement data was unavailable in the Merchant API due to a database outage. Gateway transaction processing was not affected at any point. We apologise for any inconvenience.