Clearbit Outage History

Clearbit had 6 outages in the last 2 years totaling 273h 18m of downtime — averaging 0.2 incidents per month.

There were 6 Clearbit outages since June 6, 2025 totaling 273h 18m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.clearbit.com

Minor February 11, 2026

Audience results delay

Detected by Pingoru: Feb 11, 2026, 06:30 PM UTC
Resolved: Feb 13, 2026, 09:53 AM UTC
Duration: 1d 15h

Affected: DashboardPlatform UI

Timeline · 5 updates

investigating Feb 11, 2026, 06:30 PM UTC

We're currently experiencing an issue that's preventing Audiences from being processed for some customers. Processing will resume once a fix is in place. We're actively working to resolve the issue and will share updates as they become available.
identified Feb 11, 2026, 08:46 PM UTC

We have identified an issue that prevents audience processing. We found the root cause and are implementing a fix.
identified Feb 12, 2026, 11:06 AM UTC

We are continuing to work on a fix for this issue.
monitoring Feb 12, 2026, 02:54 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Feb 13, 2026, 09:53 AM UTC

This incident has been resolved. Company and Person Audiences are functioning as normal.

Read the full incident report →

Minor December 17, 2025

Batch enrichment processing delays

Detected by Pingoru: Dec 17, 2025, 03:17 PM UTC
Resolved: Dec 22, 2025, 09:50 AM UTC
Duration: 4d 18h

Affected: Batch

Timeline · 4 updates

investigating Dec 17, 2025, 03:17 PM UTC

We're currently investigating delayed batch enrichment processing.
identified Dec 18, 2025, 12:53 AM UTC

We're working on a fix for enrichment batch processing. Jobs are still delayed.
monitoring Dec 18, 2025, 08:30 AM UTC

All delayed batches have been processed. We're monitoring the service.
resolved Dec 22, 2025, 09:50 AM UTC

This incident has been resolved.

Read the full incident report →

Major August 7, 2025

Delays in Segment Destination Delivery

Detected by Pingoru: Aug 07, 2025, 07:24 PM UTC
Resolved: Aug 07, 2025, 07:55 PM UTC
Duration: 31m

Affected: Segment

Timeline · 3 updates

investigating Aug 07, 2025, 07:24 PM UTC

We're currently experiencing delays in delivering data to Clearbit destinations integrated via our Segment integration. While there was a temporary failure in processing (resulting in data not being delivered), we expect the affected data to be reprocessed. We're actively working to ensure full delivery and will provide updates as processing progresses.
identified Aug 07, 2025, 07:46 PM UTC

We've implemented a fix, and Segment destination processing is now resuming. Affected data should begin processing shortly, and we're monitoring the system to ensure successful delivery.
resolved Aug 07, 2025, 07:55 PM UTC

The issue affecting Segment destination processing has been resolved. All data has been successfully processed, and the system is operating normally. We're continuing to monitor to ensure stability.

Read the full incident report →

Major July 28, 2025

Delays in Batch Enrichment Processing

Detected by Pingoru: Jul 28, 2025, 08:10 PM UTC
Resolved: Jul 30, 2025, 07:21 PM UTC
Duration: 1d 23h

Affected: Batch

Timeline · 4 updates

investigating Jul 28, 2025, 08:10 PM UTC

We're currently experiencing delays in processing batch enrichment jobs. Users who upload CSV files may see slower-than-expected processing times. In some cases, files may need to be re-submitted once the issue is resolved. We're actively working on a fix and will provide updates as we progress.
monitoring Jul 28, 2025, 10:01 PM UTC

Batch enrichment processing has resumed, but a backlog remains. Some users may still experience delays as the system catches up. We're actively monitoring progress.
monitoring Jul 29, 2025, 08:29 PM UTC

Batch enrichment processing is fully caught up. We're continuing to monitor to ensure stable performance.
resolved Jul 30, 2025, 07:21 PM UTC

This incident has been resolved - batch enrichment jobs are processing normally.

Read the full incident report →

Notice June 12, 2025

Service Disruptions Due to Google Cloud Outage

Detected by Pingoru: Jun 12, 2025, 08:27 PM UTC
Resolved: Jun 13, 2025, 02:57 AM UTC
Duration: 6h 30m

Affected: Dashboard

Timeline · 3 updates

monitoring Jun 12, 2025, 08:27 PM UTC

Multiple Clearbit services are currently experiencing disruptions due to a broader outage impacting Google Cloud Platform. This may result in degraded performance or temporary unavailability for some features. We're actively monitoring the situation and will provide updates as more information becomes available.
monitoring Jun 12, 2025, 10:03 PM UTC

Google Cloud has resolved the underlying issue with the services we use, and Clearbit services are beginning to recover. We're continuing to monitor system performance to ensure full restoration.
resolved Jun 13, 2025, 02:57 AM UTC

All services are back to operating normally.

Read the full incident report →

Notice June 6, 2025

Delay in Google Ads Audience Processing

Detected by Pingoru: Jun 06, 2025, 09:27 PM UTC
Resolved: Jun 09, 2025, 02:37 PM UTC
Duration: 2d 17h

Affected: Dashboard

Timeline · 3 updates

identified Jun 06, 2025, 09:27 PM UTC

We're currently experiencing an issue that's preventing Audiences from being processed for Google Ads. Processing will resume once a fix is in place. We're actively working to resolve the issue and will share updates as they become available.
monitoring Jun 06, 2025, 09:50 PM UTC

We've implemented a fix, and Google Ads Audience processing has resumed. Delayed jobs are now running, and we're monitoring the system to ensure everything runs as expected.
resolved Jun 09, 2025, 02:37 PM UTC

This incident has been resolved, Google Ads Audiences are processing normally.

Read the full incident report →