Clearbit incident

Audience results delay

Minor Resolved View vendor source →

Clearbit experienced a minor incident on February 11, 2026 affecting Dashboard and Platform UI, lasting 1d 15h. The incident has been resolved; the full update timeline is below.

Started
Feb 11, 2026, 06:30 PM UTC
Resolved
Feb 13, 2026, 09:53 AM UTC
Duration
1d 15h
Detected by Pingoru
Feb 11, 2026, 06:30 PM UTC

Affected components

DashboardPlatform UI

Update timeline

  1. investigating Feb 11, 2026, 06:30 PM UTC

    We're currently experiencing an issue that's preventing Audiences from being processed for some customers. Processing will resume once a fix is in place. We're actively working to resolve the issue and will share updates as they become available.

  2. identified Feb 11, 2026, 08:46 PM UTC

    We have identified an issue that prevents audience processing. We found the root cause and are implementing a fix.

  3. identified Feb 12, 2026, 11:06 AM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Feb 12, 2026, 02:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Feb 13, 2026, 09:53 AM UTC

    This incident has been resolved. Company and Person Audiences are functioning as normal.