Anthropic incident

Degraded performance on platform.claude.com and Claude for Microsoft Office 365

Minor Resolved View vendor source →

Anthropic experienced a minor incident on September 1, 2026 affecting claude.ai and Claude Console (platform.claude.com), lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2026, 05:05 PM UTC
Resolved
Sep 01, 2026, 06:07 PM UTC
Duration
1h 1m
Detected by Pingoru
Sep 01, 2026, 05:05 PM UTC

Affected components

claude.aiClaude Console (platform.claude.com)

Update timeline

  1. investigating Sep 01, 2026, 05:05 PM UTC

    We are investigating reports of degraded performance affecting some Claude services, including docs.claude.com. We are working to resolve these issues and will provide an update as soon as possible.

  2. monitoring Sep 01, 2026, 05:52 PM UTC

    We are seeing success rates recover across affected services. Core inference and the API are not impacted.

  3. resolved Sep 01, 2026, 06:07 PM UTC

    This issue has been resolved.