Anthropic experienced a critical incident on August 16, 2026 affecting claude.ai and Claude Console (platform.claude.com) and 1 more component, lasting 35m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 16, 2026, 09:58 PM UTC
We are investigating an issue with users authenticating to claude.ai, Claude Code, and Claude Cowork. We will provide an update as soon as possible.
- investigating Aug 16, 2026, 10:02 PM UTC
We are investigating reports of degraded performance affecting claude.ai, platform.claude.com, the Claude API, Claude Code, and Claude Cowork. We will provide an update as soon as possible.
- monitoring Aug 16, 2026, 10:22 PM UTC
A fix has been deployed for the issue affecting claude.ai, platform.claude.com, the Claude API, Claude Code, and Claude Cowork and we are monitoring for recovery.
- resolved Aug 16, 2026, 10:34 PM UTC
The issue affecting claude.ai, platform.claude.com, the Claude API, Claude Code, and Claude Cowork has been resolved.