Anthropic experienced a major incident on July 17, 2026 affecting claude.ai and Claude API (api.anthropic.com) and 1 more component, lasting 1h 11m. The incident has been resolved; the full update timeline is below.
Affected components
claude.aiClaude API (api.anthropic.com)Claude CodeClaude Cowork
Update timeline
- investigating Jul 17, 2026, 06:32 PM UTC
We are currently investigating this issue.
- investigating Jul 17, 2026, 06:36 PM UTC
We are aware of an issue preventing users from selecting Claude Fable 5 within Claude.ai, Claude Code, and other surfaces, and are working to resolve this issue.
- monitoring Jul 17, 2026, 06:48 PM UTC
We have applied a fix to resolve the erroneous requirement for usage credits on Fable 5, and are monitoring to ensure no further issues. You may need to relaunch Claude.ai or Claude Code to restore access as expected.
- resolved Jul 17, 2026, 07:43 PM UTC
This issue has been resolved, and Claude Fable 5 is available once again without usage credits, as expected.