ClassLink incident

LaunchPad Intermittent Issue

Minor Resolved View vendor source →

ClassLink experienced a minor incident on June 21, 2022 affecting Active Directory Integration and Google Integration and 1 more component, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
Jun 21, 2022, 03:05 PM UTC
Resolved
Jun 21, 2022, 03:51 PM UTC
Duration
46m
Detected by Pingoru
Jun 21, 2022, 03:05 PM UTC

Affected components

Active Directory IntegrationGoogle IntegrationAzure IntegrationMy Classes

Update timeline

  1. investigating Jun 21, 2022, 03:05 PM UTC

    We've received reports of intermittent issues accessing LaunchPad. It does not appear to be isolated to ClassLink. We are investigating with our service provider.

  2. identified Jun 21, 2022, 03:33 PM UTC

    Logins are still intermittent. If users continue to receive an error when logging in, please refresh the browser and try again. We continue to work with our service provider.

  3. resolved Jun 21, 2022, 03:51 PM UTC

    The system appears to be back to normal. We'll monitor the system throughout the day. Thanks for your patience.