ClassLink experienced a minor incident on September 28, 2022 affecting Active Directory Integration, lasting 54m. The incident has been resolved; the full update timeline is below.
Affected components
Active Directory Integration
Update timeline
- investigating Sep 28, 2022, 12:26 PM UTC
We're investigating reports of login issues from a subset of school organizations with Active Directory integration into LaunchPad. Users might receive a Bad Gateway or Whoops error message when attempting to log in using their Active Directory credentials. We are investigating and will post updates as soon as possible.
- monitoring Sep 28, 2022, 12:41 PM UTC
We noticed an elevated number of errors on a few authentication servers. Those servers were replaced and the errors have subsided.
- resolved Sep 28, 2022, 01:21 PM UTC
This incident has been resolved.