ClassLink incident

LaunchPad Intermittent Loading Issue

Minor Resolved View vendor source →

ClassLink experienced a minor incident on September 30, 2022 affecting Active Directory Integration and Google Integration and 1 more component, lasting 1h 25m. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2022, 01:46 PM UTC
Resolved
Sep 30, 2022, 03:12 PM UTC
Duration
1h 25m
Detected by Pingoru
Sep 30, 2022, 01:46 PM UTC

Affected components

Active Directory IntegrationGoogle IntegrationAzure Integration

Update timeline

  1. investigating Sep 30, 2022, 01:46 PM UTC

    We've received reports of intermittent loading issues accessing the LaunchPad login page. Our infrastructure team is working to remedy and monitor the situation.

  2. identified Sep 30, 2022, 02:18 PM UTC

    Response times have improved and our teams continue to mitigate the situation. Thanks for your patience.

  3. resolved Sep 30, 2022, 03:12 PM UTC

    This incident has been resolved. We'll continue to monitor the system throughout the day.