ClassLink experienced a minor incident on August 15, 2023 affecting Active Directory Integration and Google Integration and 1 more component, lasting 32m. The incident has been resolved; the full update timeline is below.
Affected components
Active Directory IntegrationGoogle IntegrationAzure IntegrationMy Classes
Update timeline
- investigating Aug 15, 2023, 01:17 PM UTC
A login issue affecting a subset of school organizations into LaunchPad has been identified. Users may experience intermittent login issues or loading the LaunchPad My Apps page. We are investigating and will post updates as soon as possible. This incident has no impact on Roster Server, Analytics, and OneSync.
- monitoring Aug 15, 2023, 01:30 PM UTC
The issue has been identified and addressed. Logins and response times have been restored. We are currently monitoring the system.
- resolved Aug 15, 2023, 01:50 PM UTC
This incident has been resolved.