ClassLink incident

Slow response times

Minor Resolved View vendor source →

ClassLink experienced a minor incident on September 1, 2023 affecting Active Directory Integration and Google Integration and 1 more component, lasting 1h 40m. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2023, 05:23 PM UTC
Resolved
Sep 01, 2023, 07:04 PM UTC
Duration
1h 40m
Detected by Pingoru
Sep 01, 2023, 05:23 PM UTC

Affected components

Active Directory IntegrationGoogle IntegrationAzure IntegrationMy Classes

Update timeline

  1. investigating Sep 01, 2023, 05:23 PM UTC

    We're investigating an issue that is impacting loading times for LaunchPad. This incident has no impact on Roster Server, Analytics, and OneSync.

  2. monitoring Sep 01, 2023, 05:55 PM UTC

    Response times are back to normal. We are working with our hosting service provider to address this incident. Thanks for your patience.

  3. resolved Sep 01, 2023, 07:04 PM UTC

    This incident has been resolved. If you have any questions, please go to help.classlink.com.