ClassLink incident

Login Error

Minor Resolved View vendor source →

ClassLink experienced a minor incident on January 22, 2024 affecting Active Directory Integration, lasting 47m. The incident has been resolved; the full update timeline is below.

Started
Jan 22, 2024, 01:41 PM UTC
Resolved
Jan 22, 2024, 02:28 PM UTC
Duration
47m
Detected by Pingoru
Jan 22, 2024, 01:41 PM UTC

Affected components

Active Directory Integration

Update timeline

  1. investigating Jan 22, 2024, 01:41 PM UTC

    A LaunchPad login issue has been identified affecting a subset of customers. Users may receive a timeout message when attempting to log in to LaunchPad. We are investigating and will post updates as soon as possible.

  2. monitoring Jan 22, 2024, 02:06 PM UTC

    Login functionality has been restored. Our teams are reviewing and monitoring the system. Thank you for your patience.

  3. resolved Jan 22, 2024, 02:28 PM UTC

    This incident has been resolved. If users continue to experience issues, please go to help.classlink.com. Thank you.