ClassLink experienced a minor incident on March 7, 2024 affecting Active Directory Integration, lasting 1h 35m. The incident has been resolved; the full update timeline is below.
Affected components
Active Directory Integration
Update timeline
- identified Mar 07, 2024, 12:20 PM UTC
A LaunchPad login issue has been identified, affecting a subset of customers with ADFS as the login method. Users may receive an ADFS error message after authentication. This does not impact logging in to LaunchPad with other authentication methods. All other products are not impacted.
- monitoring Mar 07, 2024, 01:03 PM UTC
A fix has been implemented. We have received multiple confirmations that ADFS logins have been restored. We will continue to monitor ADFS logins.
- resolved Mar 07, 2024, 01:56 PM UTC
This incident has been resolved.