ClassLink experienced a minor incident on March 26, 2024 affecting Active Directory Integration and Google Integration and 1 more component, lasting 28m. The incident has been resolved; the full update timeline is below.
Affected components
Active Directory IntegrationGoogle IntegrationAzure Integration
Update timeline
- monitoring Mar 26, 2024, 12:57 PM UTC
Our SMS provider, Twilio https://status.twilio.com/, is currently experiencing issues with outbound SMS traffic. This may have an impact on ClassLink users with SMS as their multi-factor authentication. Users will not receive the SMS code after logging in.
- resolved Mar 26, 2024, 01:26 PM UTC
Our SMS provider's service is operational. Users are now receiving their SMS MFA codes after logging in to ClassLink. We will continue to monitor our provider's status page. Thanks for your patience.