ClassLink incident

OAuth2 SSO Authentication

Minor Resolved View vendor source →

ClassLink experienced a minor incident on May 3, 2024 affecting My Classes, lasting 7h 55m. The incident has been resolved; the full update timeline is below.

Started
May 03, 2024, 03:13 PM UTC
Resolved
May 03, 2024, 11:08 PM UTC
Duration
7h 55m
Detected by Pingoru
May 03, 2024, 03:13 PM UTC

Affected components

My Classes

Update timeline

  1. investigating May 03, 2024, 03:13 PM UTC

    We are investigating an authentication issue with a limited number of OAuth2 applications in LaunchPad. The teams are working to restore functionality as quickly as possible. Thanks for your patience.

  2. investigating May 03, 2024, 04:37 PM UTC

    We are still investigating the OAuth2 authentication issue. The teams are working to restore functionality as quickly as possible. Thanks for your patience.

  3. resolved May 03, 2024, 11:08 PM UTC

    The root cause of the issue has been identified and a Sunday night release is planned. We will continue to communicate with customers who have been affected through cases.