ClassLink incident

ClassLink Vendor Partners: Roster Server update

Notice Resolved View vendor source →

ClassLink experienced a notice incident on February 3, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 03, 2023, 01:57 PM UTC
Resolved
Feb 02, 2023, 09:00 PM UTC
Duration
Detected by Pingoru
Feb 03, 2023, 01:57 PM UTC

Update timeline

  1. resolved Feb 03, 2023, 01:57 PM UTC

    ClassLink released an update to Roster Server on 2/2/2023 around 4:00 PM ET that negatively impacted some vendors. If a vendor's integration process attempted to read records past the end of the data, the Roster Server would return an error rather than an empty set of data. A fix was developed, tested, and pushed out around 11:59 PM ET. This issue is resolved.