ClassLink experienced a notice incident on May 5, 2023 affecting Active Directory Integration and Google Integration and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Active Directory IntegrationGoogle IntegrationAzure IntegrationMy Classes
Update timeline
- resolved May 05, 2023, 08:31 PM UTC
On May 5th, 2023, between 3:05 PM and 3:30 PM EST, some users may have experienced intermittent login issues that appeared to be related to a DNS or upstream error. We believe it was not widespread because less than 20 customers reported it. We noticed several other websites experienced service interruptions at the same time. We will continue to investigate with internet providers to understand better what happened.