ClassLink experienced a major incident on August 12, 2023 affecting Active Directory Integration, lasting 40m. The incident has been resolved; the full update timeline is below.
Affected components
Active Directory Integration
Update timeline
- investigating Aug 12, 2023, 01:11 PM UTC
A login issue affecting a subset of school organizations into LaunchPad has been identified. Users might receive a "Whoops, an error has occurred" message when attempting to log in. We are investigating and will post updates as soon as possible. This incident has no impact on Roster Server, Analytics, and OneSync.
- monitoring Aug 12, 2023, 01:43 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 12, 2023, 01:52 PM UTC
This incident has been resolved. All login functionality has been restored.